These Terms and Conditions (“Terms”) govern your access to and use of VidioMeet (“Software”, “Service”). VidioMeet is a product operated by TechDone (“we”, “us”, “our”). By purchasing, downloading, installing, or using VidioMeet, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use the Software.
VidioMeet is provided under a software license agreement, not as a managed or hosted service.
VidioMeet is infrastructure software designed for integration into third-party products and environments.
We do not provide hosting, cloud infrastructure, bandwidth, or server resources.
You are solely responsible for:
Subject to payment of applicable fees and compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to install and use VidioMeet according to the license plan you purchased.
Unless explicitly stated otherwise:
You may not:
Payments are processed by our authorized payment partners acting as Merchant of Record. Pricing and license scope are described at the point of purchase.
All fees are non-refundable unless explicitly stated otherwise in writing. By purchasing VidioMeet, you acknowledge that:
Taxes are handled by the Merchant of Record where applicable. For full details, see our Refund Policy.
We may:
We are not obligated to maintain backward compatibility unless explicitly stated.
Support, maintenance, or customization services are provided only if explicitly purchased. Free or community support, if offered, is provided on a best-effort basis with no guarantees.
You retain full control over data processed by your deployment of the Software. We do not access, store, or process your end-user data unless you explicitly authorize us to do so (e.g., for support purposes).
Once the Software is deployed, all data — including but not limited to user data, recordings, logs, metadata, and communications — is fully controlled and managed by the customer.
VidioMeet does not host, monitor, back up, secure, or process customer data within self-hosted deployments.
The customer is solely responsible for:
VidioMeet is provided as self-hosted software. We are not responsible for issues arising from the customer's infrastructure, including but not limited to:
Any issues occurring after deployment are the sole responsibility of the customer.
VidioMeet is infrastructure software designed for embedding and integration into third-party applications. It does not operate as a hosted conferencing provider or communication platform. We are not a telecommunications provider, video service provider, or content platform.
The customer is solely responsible for ensuring that their use of the Software complies with all applicable local, national, and international laws, including but not limited to data protection, surveillance, recording consent, and communication regulations.
VidioMeet does not provide legal, compliance, or regulatory advice. Customers are responsible for determining whether their use of the Software complies with applicable laws.
While we make reasonable efforts to develop secure and reliable software, no software is guaranteed to be free from defects or vulnerabilities.
VidioMeet does not guarantee that the Software will be secure, error-free, or immune from unauthorized access.
The customer acknowledges that:
The customer is solely responsible for implementing appropriate security measures within their deployment environment, including but not limited to:
VidioMeet has no control over the customer's hosting environment and cannot be held responsible for security incidents arising from it.
The Software is provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, express or implied, including but not limited to:
We do not guarantee uninterrupted or error-free operation.
To the maximum extent permitted by law, VidioMeet shall not be liable for any data loss, data breach, security incident, or unauthorized access, even if caused by a defect, vulnerability, or error in the Software.
VidioMeet shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to:
This applies even if VidioMeet has been advised of the possibility of such damages.
This limitation applies regardless of the legal theory under which the claim is brought, including contract, tort, negligence, or strict liability.
In no event shall our total liability exceed the amount paid by the customer for the Software license in the twelve (12) months preceding the claim.
We may suspend or terminate your license if you:
Upon termination, you must cease use of the Software and destroy all copies.
These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without regard to conflict-of-law principles.
We may update these Terms from time to time. Continued use of the Software after changes constitutes acceptance of the updated Terms.
You agree that you will not:
You acknowledge that license protection mechanisms are a technological protection measure under applicable copyright and anti-circumvention laws. Any attempt to defeat such measures may subject you to civil and criminal liability.
Any attempt to circumvent license controls constitutes a material breach of these Terms and may result in:
We reserve all rights under applicable intellectual property and anti-circumvention laws. All rights not expressly granted are reserved.
For questions regarding these Terms, please contact: